These situations are unfortunate because technology can help an organization in many ways. A simple hardware upgrade with better network and servers can increase reliability and productivity. However, this is the least beneficial of advantages that technology can provide. To be quite honest this can be accomplished with a quick call to Dell or a stop at Best Buy and the Geek Squad. What is missing when using one of these services is the trusted partner that will help you think through and fully utilize the new hardware. Having a faster computer does not normally equate to more efficient processes or more reliable systems. These things take thought and strategy.
Sunday, May 2, 2010
Excellent IT for everyone
I was just at my doctor's office getting my yearly physical, which went amazingly well and I am in great health. I am always surprised when I go there and see the nurse taking the appointments and payments working on an outdated computer system. I see this all the time and hear about various small to mid-sized business owners that are in the same situation. Typically I find that they do not have any IT support or if they do it is someone's cousin. There just isn't room in their tight budgets to allow for them to hire an excellent full-time IT professional. Even if they did, they would most likely end up with an individual that specializes in either hardware or software but not both. If their budget is small, they definitely would not end up with someone who could help them look at technology in a strategic manner.
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